Privacy policy
How Cove Core Expansion Advisory Pty Ltd collects, uses, and protects personal information.
Data controller
The data controller is Cove Core Expansion Advisory Pty Ltd, Street: 38 Eshelby Drive; City: Gumlow; State/province/area: Queensland; Phone number: (07) 4048 0570; Zip code: 4815; Country calling code: +61; Country: Australia. Email: hello@desktop-covecore.click.
Information we collect
When you contact us we may collect your name, email address, phone number if provided, business details, region of interest, and the content of your message. Server logs may collect technical data such as IP address, browser type, and pages visited. Cookie-related data is described in our cookie notice.
Purpose of processing
We use personal information to respond to enquiries, prepare proposals, deliver contracted advisory work, improve site performance, and meet legal obligations.
Retention
Enquiry records are typically kept for up to 24 months if no engagement follows. Engagement files are retained for at least seven years to meet ordinary business and tax record expectations, unless a longer period is required by law. You may ask us to delete information earlier where we are not required to keep it.
Your rights
Subject to Australian privacy law, you may request access to personal information we hold about you, correction of inaccurate information, and information about how we have used it. You may also lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy rights have been breached.
International transfers
Our primary records are held in Australia. Some email, hosting, or analytics providers may process limited data on servers outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information consistently with this policy and applicable Australian requirements.
Security
We apply reasonable administrative and technical safeguards. No method of transmission or storage is completely secure; please avoid sending sensitive financial passwords or identity documents through the general contact form.
Contact for privacy requests
Email hello@desktop-covecore.click or write to our Gumlow office address with “Privacy” in the subject line.